Microsoft Dynamics 365 for Customer Insights is an Azure-based SaaS Service that connect all data into one place. It enables you to access your customer data easily and apply intelligence to get the resulting insights. With the resulting insight, you can engage your customer in a more personalized way and apply artificial intelligence to predict outcomes across your business.
It can connect all your data into one place and display it on the customer dashboard.
With the updated data, your employees can get the actionable customer insights.
By integrating Azure Active Directory, it delivers enterprise-grade security for role-based access control. You can assign different levels of access right to specific roles which allow them to access or manage some or all profiles, interactions, KPIs, segments, etc.
ACW Distribution (HK) Limited is a Value-Added Distribution corporation for leading Enterprise Solutions in the Asia-Pacific region since 1986. We create IT solutions by integrating the "Best-of-Breed" products in the market and delivering them to the end user via an extensive network of trained and certified channel partners in the region.
ACW Solutions Limited provides comprehensive and the best of breed information technology solutions including Enterprise Resource Planning (ERP), Retail Management, Human Resource Management, Business Process Management (BPM/ Workflow), Business Intelligence (BI) to cater different client's requirements. Our clients include enterprises from Multi-national Corporation to small and medium business in the Greater China Region. Providing strategic solutions to improve effectiveness, productivity as well as competitive power to clients is the mission of our company.
Contact details of ACW Group are available here.