Microsoft Dynamics 365 for Field Service can help you to optimize schedules, quickly reallocate resources and improve first-time fix rates. With this field service management software, you can increase resource productivity and customer satisfaction.
By using Microsoft Dynamics 365 for Field Service, your agent can optimize the service schedule and ensure to send the right people to the right job at the right time.
It enables agent to match the right field agent to a work order based on the required skills, availability and vicinity of the service location to improve first-time fix rate.
With the contract management capability, you can proactively manage customer contracts and service agreements and gain better control of the costs.
ACW Distribution (HK) Limited is a Value-Added Distribution corporation for leading Enterprise Solutions in the Asia-Pacific region since 1986. We create IT solutions by integrating the "Best-of-Breed" products in the market and delivering them to the end user via an extensive network of trained and certified channel partners in the region.
ACW Solutions Limited provides comprehensive and the best of breed information technology solutions including Enterprise Resource Planning (ERP), Retail Management, Human Resource Management, Business Process Management (BPM/ Workflow), Business Intelligence (BI) to cater different client's requirements. Our clients include enterprises from Multi-national Corporation to small and medium business in the Greater China Region. Providing strategic solutions to improve effectiveness, productivity as well as competitive power to clients is the mission of our company.
Contact details of ACW Group are available here.